How do I send my goods back?

To make a return, please email us at info@chinkilla.de. Then you get a return label immediately and can send the goods back to us free of charge.

What is to be considered?

We call us on the 14-day return period in which the goods can be returned without giving reasons. In doing so, attached labels should not be removed. The goods must be unwashed and tasty. Decisive for the deadline is the shipping date of the goods.

When can I get my refund?

The refund of money takes place after receiving the return as fast as possible, but definitely within 14 working days. For further questions, send us an e-mail info@chinkilla.de.